Refund and Returns Policy


Due to the nature of our products, refunds are prohibited and all sales are final.

Exchanges are permitted provided that none of the following terms and conditions have been breached:  All orders must be returned in the original packaging. All returns/exchanges must be made within 72 hours of recorded receipt. Exchanges are available for products of an equal value.  Returns/exchanges where the seal holding the hair extension in place has been removed will be refused.
Customers will be responsible for the shipping and handling costs of their return/exchange, therefore we strongly advise sending parcels through a tracked courier service.

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