Delivery

Royal Mail Delivery  are Delays Due to Covid 19

Standard Delivery 3-7 Working Days 

International Europe shipping : 7-13 Working Days 

International shipping : 7-15 working days 

Processing time is between 1 to 3 working day  can increase due to the amount of orders.

collection is at the studio.

UK deliveries: 

The entire Royal Mail network is currently reporting delays in delivery times due to reduced staffing levels and high demand on the network.  This may cause delays in your package arriving (up to 5 extra days).  Please note that your order will be shipped after it has been processed, please check processing times above.

International deliveries:

Due to COVID19 please deliveries may be delayed, which is out of our control. Please allow up to 5 extra days. If your shipment is taking longer than expected we do suggest checking with the delivery company.

You will receive a generated tracking number to the email you provided us with, anywhere between the 1 to 3 business  working day. This means that during the processing time your tracking will only be updated once we have finished processing your order. Once the shipping company have collected it and scanned it will update. Please await the time frame given for your tracking to be updated.

To ensure that we are delivering to the right person/address will we require a signature upon arrival of packaging at the door. If you are not in or unable to sign for your package this will result in it to unfortunately be sent back to your local depot. It is the customers duty to ensure their shipping address is correct.

We do not offer refunds for  goods that are sent to incorrect addresses or signed please make sure you provide us with the correct shipping adresse   Once product is returned to us, we can offer to re- send it to the correct address once customer paid for new postage.

Will I have to pay for custom fees and import taxes ?

In some instances, delivery may be delayed depending on your country’s customs. TCBOLD&BEAUTIFUL and the carrier do not have control over how long customs deem fit to hold a package. In addition, certain countries may apply tariffs after the package is accepted. We suggest checking with your local post office to find out if that applies to you as TCBOLD&BEAUTIFUL does not cover additional customs fee TCBOLD&BEAUTIFUL is not responsible for applicable customs fees, import duties, taxes, or any other charges.

 

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